Frequently Asked Questions about the Fire Department

How can I have a representative of the Fire Department visit my civic group or bring a fire truck to my community event?
The Pepper Pike Fire Department is open to the public. We are pleased to show you the fire apparatus any time you visit. It is requested that you call first to verify that someone will be in the station and available to assist you. The department has an official visitation policy. Whether it is a show for a group of Kindergartners, a fire extinguisher class for your staff, or planning a fire escape plan for your extended care organization, PPFD is here to help meet your needs. Call the fire station to make arrangements if you need representation at a community block party and ask for the Officer in charge.

Where Should I locate Smoke Detectors in my home?
Outside each sleeping area, on each level of your home and above staircases. The instructions that come with the Smoke Detector will also tell you where they are to be installed.

How do I report a fire code violation, and how are complaints of violations handled by the Fire Department?
Complaints should be called into the Fire Prevention Division, 216-831-8500. Fire Prevention will document the complaint and then will assign a Fire Inspector to expedite and investigate the complaint.

How do I schedule a Fire Safety Inspection?
The Fire Department endeavors to inspect all commercial buildings annually. The Fire Prevention Division carries out the inspections. If you need/want an inspection for a commercial building or an inspection for Foster Care or for Adoption purposes contact the Fire Prevention Division at 216-896-6137.

How do I request a Fire Safety presentation?
The Fire Department offers fire safety presentations to local schools and civic organizations. Local Schools are set up with regularly scheduled classes through out the year as part of the curriculum. Civic organizations can schedule appointments by contacting the Fire Prevention Division at 216-896-6137.

Where do I call to get information concerning CPR classes?
Training is conducted through the Orange Board of Recreation.

• Next Class: The Adult /Child CPR Training including A.E.D. (Automatic
  External Difibrillators)
• Location: Pepper Pike Learning Center - on Grounds of Orange Schools at 32000 Chagrin Blvd in Pepper Pike
• Charge: $44.00 for residents / $49.00 for non-residents (Health Care Professionals "C" Certification extra 30 minutes +$5.00)

Call Pam to register @ (216) 831-8601

Where can I go to get my blood pressure checked?
We can check it at the fire station; someone is usually available between the hours of 8:00AM and 4:00PM (barring any emergencies).

Why do so many fire apparatus respond to simple incidents?
Fire Department units are dispatched according to information received by the 911 operator. Your fire department needs to be prepared with enough equipment and personnel for a "worst case scenario" when responding for calls of assistance. Predetermined responses are arranged according to the need, these responses address the needs of the caller as well as take into consideration the safety and efficiency of department personnel. Lights and sirens ensure the safety as well as expediency of responses.

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