Department Personnel
The Pepper Pike Police Department consists of 27 employees, 20 of which are sworn police officers.

Patrol Services:
Provides 24-hour emergency and non-emergency response and service to the community. Patrol officers respond to all calls for service in the city and conduct the preliminary investigations. The patrol force provides round-the-clock protection to residents and visitors, pro-active patrol, traffic law enforcement, and crime prevention. Field supervision is provided on each of the three patrol shifts.

The goals of the patrol officer are high-visibility; pro-active enforcement; an awareness of the needs and desires of the community and its visitors; and fair and impartial professional law enforcement. The patrol officer is responsible for providing a safe and friendly environment for all people who live, work, or visit Pepper Pike.

Detective Bureau:
The Detective Bureau is an important segment of the police department. Patrol officers perform many investigations; but it is often impractical for them to investigate every crime that they come in contact with. The detectives handle follow-up investigations beyond the immediate resources or abilities of the patrol force. Crimes that require prolonged or extensive investigations, extensive interviews, or collection and packaging of evidence at major crime scenes are assigned to the Detective Bureau. The Detective Bureau is staffed by well-trained and experienced investigators.

Communications Division:
Dispatchers receive incoming telephone calls for service, including 911 calls in a state of the art dispatch facility. Police dispatchers are also responsible for dispatching the Fire Department and Rescue Squad personnel and applying emergency medical dispatch techniques. The dispatch staffing consists of 5 full-time and 3 part-time dispatchers managed by the Chief Dispatcher.

Records Department:
Record Clerks are responsible for processing and maintaining the large amount of documentation generated by all divisions within the department. Their duties include processing accident and incident reports, traffic tickets, subpoenas, and preparation of all documents for Shaker Heights Municipal Court.