Frequently Asked Questions

The city sends out emails to inform residents of happenings in the city; newsletters, events, meetings, road closings, hydrant flushing and non-emergency information. Sign up HERE to stay informed!

Need to report an abandoned vehicle, barking dog, or a street light outage? Submit our Fix It Form to notify us of your issue.

CITY OF CLEVELAND WATER 
24 Hour Emergencies (216) 664-3060 
Questions about water service (216) 664-3130

DOMINION ENERGY OHIO
Questions about gas service 1-800-362-7557

FIRST/ENERGY- THE ILLUMINATING CO.
Customer Service 1-800-589-3101
24-Hour Emergency/Outage Reporting 1-888-544-4877
Payment Options 1-800-686-9901
Report an outage online

NORTHEAST OHIO PUBLIC ENERGY COUNCIL (NOPEC)
Questions on gas aggregation 1-855-667-3201
Questions on electric aggregation 1-800-292-9284

PUBLIC UTILITES COMMISSION OF OHIO (PUCO)
Information on utilities 1-800-686-7826

NORTHEAST OHIO SEWER DISTRICT (NEORSD)
Questions about rates, saving programs, stream issues (216) 881-8247

AT&T
Information on internet, home phone, wireless
Customer Service 1-800-2020

SPECTRUM-TIME WARNER
Information on internet, home phone, wireless
Customer Service 1-855-509-2613

Please visit our Staff Directory for all city contact information.

Welcome to our community! Get information about our community by visiting our New Residents page.

Find permit applications for a variety of projects by visiting our Forms & Permits page.

Visit the  Pepper Pike Civic League Website.

Landscape and Snowplow Contractors are required to register with the City of Pepper Pike Building Department. For a current list of registered snowplow contractors please click HERE, and for a register list of Landscape Contractors please click HERE.