Show All Answers

1. How do I sign up to receive city correspondence by email?

The city sends out emails to inform residents of happenings in the city; newsletters, events, meetings, road closings, hydrant flushing and non-emergency information. Sign up HERE to stay informed!

We will use your email address for city purposes only, we will never share your address with anyone.

2. How do I report an issue to the city?

Need to report an abandoned vehicle, barking dog, or a street light outage? Submit our Fix It Form to notify us of your issue.

3. How do I contact the utility companies serving the city?

CITY OF CLEVELAND WATER 
24 Hour Emergencies (216) 664-3060 
Questions about water service (216) 664-3130

DOMINION ENERGY OHIO
Questions about gas service 1-800-362-7557

FIRST/ENERGY- THE ILLUMINATING CO.
Customer Service 1-800-589-3101
24-Hour Emergency/Outage Reporting 1-888-544-4877
Payment Options 1-800-686-9901
Report an outage online

NORTHEAST OHIO PUBLIC ENERGY COUNCIL (NOPEC)
Questions on gas aggregation 1-855-667-3201
Questions on electric aggregation 1-800-292-9284

PUBLIC UTILITES COMMISSION OF OHIO (PUCO)
Information on utilities 1-800-686-7826

NORTHEAST OHIO SEWER DISTRICT (NEORSD)
Questions about rates, saving programs, stream issues (216) 881-8247

AT&T
Information on internet, home phone, wireless
Customer Service 1-800-2020

SPECTRUM-TIME WARNER
Information on internet, home phone, wireless
Customer Service 1-855-509-2613

4. How can I contact someone at City Hall?

Please visit our Staff Directory for all city contact information.

5. I'm new to the area. Where can I find information about recycling and emergency notifications?

Welcome to our community! Get information about our community by visiting our New Residents page.

6. I'm looking to do some home improvements. What kinds of permits are required?

Find permit applications for a variety of projects by visiting our Forms & Permits page.

7. What is the Pepper Pike Civic League?

Visit the  Pepper Pike Civic League Website.

8. Do Landscape or Snow Plow Contractors need to register with the City?

Yes! Landscape and Snowplow Contractors are required to register with the City of Pepper Pike Building Department. For a current list of registered snowplow contractors please click HERE, and for a register list of Landscape Contractors please click HERE.