Special Services

In addition to the police department providing: 

  • Communications
  • Detective
  • Patrol
  • Records Services

Many of our officers have attended specialized training and offer additional services to the Pepper Pike Community and northeast Ohio.

Child Safety Seat Installation

Several police officers and firefighters are certified child safety seat installers. If you would like assistance with the correct and safe installation of your child's car seat, please contact our department at 216-831-1424 to schedule an appointment.

Valley Enforcement Group (VEG) Accident Investigation Unit

The Valley Enforcement Group (VEG) is comprised of the 14 police departments in the Chagrin Valley area. Members share manpower, equipment, and intellectual resources, making each department more effective than it would be alone.

Two of our police officers have received additional training in the area of accident investigation and serve on this regional accident investigation unit. This unit is called upon to assist V.EG. departments in the investigation of serious/fatal motor vehicle accidents.

CodeRED Emergency Notification System

The City of Pepper Pike has contracted with Emergency Communications Network for its Code Red emergency notification system. The Code Red system will allow city officials to send recorded messages to the entire community, or a specific area within moments. These messages will inform residents of the situation and give instructions for action. In addition to emergency notifications such as evacuation notices or missing child alerts, Code Red will also be used for informational announcements regarding City of Pepper Pike events and city services.

Contact Information

To be certain we have the most current contact information please register both land line and cellular phones on the cities website. Do not assume your contact numbers are automatically included in the data base, please register. Businesses in Pepper Pike should also register to receive alerts. This notification system provides geographically based delivery, which means street addresses are required for both hard wired and cellular phones. The notifications can be delivered in text format for the hearing impaired to TDD numbers.


If you do not have access to a computer please call 216-831-8500 during business hours for assistance in registration. In addition Mayor Bain has asked that if you are aware of a neighbor that is elderly or that for other reasons may have trouble with the registration process, please notify us so we can assist them.